Online food ordering and delivery marketplaces like Uber Eats, Grubhub, and Zomato, etc. have taken online food business by storm. Nowadays, everyone prefers ordering from these marketplaces rather than visiting the restaurants.
According to stats, online food delivery segment amounts to US$22,073m in 2019 and growing at CAGR of 6.5% resulting in a market volume of US$28,398m by 2023.
To launch online food online ordering and the delivery marketplace the selection of right online food ordering software becomes very important as development online food delivery marketplace consists of various functionalities.
But how to choose the best online food ordering software?
This is the question of every aspiring entrepreneur who is looking to enter the online food delivery business.
In this post, we will discuss the key features of online food ordering software.
- Multivendor Capabilities
Online food ordering software must offer multivendor capabilities in which various restaurants of different locations can be listed in a website and customer can order from any of them of their choice.
- Live Demo
Online food ordering software must offer the availability of live demos admin, customer, and merchant and delivery staff. By checking the demo’s one can find pros and cons of the marketplace prior to launch.
- Mobile Apps
Mobile Apps have changed the online food ordering and delivery business altogether. According to stats, orders placed via smartphone will make up more than 10% of all quick-service restaurant sales by 2020. Online food ordering software must offer mobile apps for customer, admin, restaurants and delivery staff.
- Free Technical Support
Online food ordering software must offer free technical support to the customers in case of any bugs or any issue during installation.
- Review and Rating Management
According to a survey by Small Business Trends, 31% of respondents would spend more money at a restaurant that had positive reviews. Online food ordering software must support the review and rating management system as online reviews can help to increase online food ordering sales.
YoYumm is one such online food ordering software built by FATbit Technologies to launch an online food delivery marketplace and mobile apps like Uber Eats, Zomato, etc.
YoYumm offers best features along with 1-year free technical support. Various online food ordering businesses are already running on YoYumm platform.